About me

My process begins with listening. I focus on understanding what people actually need before jumping into solutions, turning complex problems into clear, meaningful experiences.

Currently at Electrolux in Stockholm, I design interfaces for operational efficiency and self-service across markets. My background spans UX design, research, and architecture, giving me a systems-level perspective on how products and people interact.

Portrait of Romina Carrasco

Experience

Dec 2024 to Present
Product Designer
Electrolux

UX research and design of interfaces for operational efficiency for technicians and support agents. Led optimization of Electrolux's website, integrating new technologies including AI, to improve consumer self-service across North American and European markets.

Nov 2022 to Nov 2024
Product Designer
12iD AB

UX research, testing, and design of new features for the 12iD app and admin platform. Maintained the 12iD Design System and designed a Management System for a logistics-industry client.

Sep 2021 to Nov 2022
UX/UI Designer
Vakansa AB

Designed a new rental platform end-to-end. Built a full qualitative and quantitative UX research strategy, managed accessibility requirements, and developed UI components and visual design.

Aug 2019 to Sep 2020
Graphic Designer
Gapminder

Visual design for the webpage, and layout of documents and presentations.

Jan 2018 to Jan 2022
Architect
MAS Arkitektur

Responsible for concept and development of housing and urban design projects. See sample projects

Studies

2020 to 2021
UX Design, Diploma
CHAS Academy, Sweden
2015 to 2017
MSc Urban Design
Kungliga Tekniska Högskolan (KTH), Sweden
2009 to 2015
Architect's Degree, MArch
Universidad Técnica Federico Santa María, Chile

Skills & tools

Methods

  • UX research & user testing
  • Systems thinking
  • Product strategy
  • Requirements management
  • Accessibility auditing

Software

  • Figma / Figma Make
  • Google Analytics
  • Claude / Copilot

Languages

  • Spanish: native
  • English: professional proficiency
  • Swedish: intermediate proficiency

Volunteering

  • UX Design Mentor at Belong, 2026
  • Graphic & UX Designer at TEDx Stockholm, 2019 to 2023